Coming Soon
Insurance Building Services
Built Differently.
For Better Outcomes.
An insured property event is rarely just a building problem. It disrupts lives, impacts businesses, and places real pressure on everyone — the policyholder, the insurer, and the professionals managing the outcome.
Blended Services Group (BSG) was established to respond to that pressure differently. Not through the largest subcontractor network — through a tighter, more accountable model: licensed internal trades, embedded Project Managers, and systems built specifically for insurance claim environments.
The result is an insurance builder that moves quickly, documents thoroughly, and delivers predictable outcomes — across residential and commercial properties, metropolitan and regional Victoria.
Our Insurance Building Services
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Emergency Response & Makesafe
BSG attends insured property events within 2 hours of claim notification, 24 hours a day, 7 days a week. Our first-response team secures structures, isolates hazards, and implements immediate measures to prevent further loss.
Services Include:
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Rapid site attendance
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Property securing & hazard isolation
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Immediate loss mitigation works
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Same-day insurer-ready site report
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Photographic documentation & repair scope
STORM WATER FIRE IMPACT MALICIOUS DAMAGE
Reinstatement & Restoration
On approval of repair scope, BSG manages all reinstatement works through our internal trade team and vetted trade partners. Works are scoped accurately, priced transparently, and delivered to a programme agreed with the policyholder, insurer or loss adjuster.
Services Include:
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Internal trade — plumbing, electrical, carpentry
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Plastering, painting & full finishes
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Structural repairs & building works
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Residential, strata & commercial
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Single point of accountability — start to finish
RESIDENTIAL STRATA COMMERCIAL
Claims Coordination
Our Project Managers liaise directly with policyholder, insurers, loss adjusters, strata managers and property managers throughout the repair cycle.
We align with the processes of all major insurers operating in Victoria.
Services Include:
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Dedicated Project Managers per claim
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Regular updates to insurer & insured
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Stage-by-stage progress reporting
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Aligned with all major insurer processes
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No job closed until client sign-off
INSURERS PROPERTY MANAGERS LOSS ADJUSTERS
Why Choose BSG
Damage assessment & site reporting
Structural safety assessment & support
Debris removal & hazard mitigation
After-hours emergency response
Emergency stabilisation & temporary repairs
Moisture control, drying & mitigation
Insurer & loss adjuster coordination
Temporary site protection & security
Our 5-Step Service Approach
At BSG, we believe great service is built on reliability, clear communication and quality workmanship from start to finish.
We care about the legacy we leave but we care more that our customers are happy.
01
Initial Contact
As soon as your claim is lodged with us, our team is in action.
Within two hours our team is in contact with the insured to arrange an urgent makesafe or to book in our initial assessment time.
02
Emergency Response & Safety Assessment
One of our experienced technicians will attend site to assess the issue and carry out any immediate works required to secure the area and ensure both personal and property protection and mitigation.
03
Detailed Site Report & Recommendations
Following our attendance, we provide a clear assessment report outlining the issue, showing images and providing a description of the makesafe work undertaken and the recommended works for repair. We focus on practical solutions with transparent communication throughout the process. We know time is a key factor at this point of any claim.
04
Rectification & Repairs
Once scopes and estimates have been approved, our team schedules the required works directly with the insured.
All work is managed by our experienced Project Managers through until completion.
05
Communication Is Key
Throughout our delivery service, both the insurer and the insured are regularly communicated with.
We ensure all parties are across the repair process and we don’t leave a project until the client is satisfied.
That’s our promise.